Call Toll Free: 1-800-275-2436 (8AM-8PM EST) Email: sales@chemtainer.com
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Customer Service

Headquarters

361 Neptune Avenue
West Babylon, NY 11704

Phone: (631) 661-8300
Toll Free: 1-800-275-2436

Chem-tainer Representatives are available 8 AM – 8 PM Eastern Time

Fax: (631) 661-8209
Email: sales@chemtainer.com or info@chemtainer.com

Chem-tainer Locations

West Babylon, NY

361 Neptune Avenue
West Babylon, NY 11704

Pompano Beach, FL

1801 NW 22nd Street
Pompano Beach, FL 33069

Philippi, WV

127 Mattaliano Drive
Philippi, WV 26416

Keaau, HI

16-118 Lii Lii Street
Keaau, HI 96749
Learn more

Cranston, RI

530 Wellington Avenue
Cranston, RI 02910

Compton, CA

135 Stanley Street
Compton, CA 90220

Hummelstown, PA

187 So. Meadow Lane
Hummelstown, PA 17036

Bensenville, IL

736 Birginal Drive
Bensenville, IL 60106

Marked Tree, AR

602-Industrial St.
Marked Tree, AR 72365

Sheldon, IA

520 11th Street
Sheldon IA 51201

Order Status

To check the status of your order, call us at 1-800-275-2436 or email us at sales@chemtainer.com

Freight

All returns are subject to a restocking charge and must have prior authorization from the factory. Returns not carrying our authorized label will not be accepted.

Return Goods Policy

All returns are subject to a restocking charge and must have prior authorization number from Customer Service. All returns not being a manufacturing defect, must be returned pre-paid. Returns not carrying our authorized label will not be accepted.

Warranty

Chem-Tainer Industries warrants it’s products to be free of defects in material and workmanship, for a period of twelve (12) months from the date of shipment with the exception of the IA, IC, IW, IX, JA, JC, JP, LA, LC, LP, MA, and MC series, which have a thirty-six (36) month warranty duration. For the usage of chemical stress cracking agents such as Sodium Hypochlorite or Sulfuric Acid a twelve (12) month warranty will apply. This warranty is extended to the original purchaser provided that the product has not been altered or neglected and is installed and used in a normal and appropriate manner as per Chem-Tainer Industries written instructions. The Buyer’s sole, and exclusive remedy for any defect of failure of performance of the product shall be the return of the product with proof of purchase and shipping charges prepaid to Chem-Tainer. Chem-Tainer, at it’s option, will repair, replace, or refund the purchase price of any product found upon inspection by ChemTainer to be defective. CHEM-TAINER MAKES NO WARRANTY OTHER THAN THAT STATED ABOVE AND HEREBY DISCLAIMS ALL OTHER WARRANTIES, EXPRESSED OR IMPLIED, INCLUDING BUT NOT LIMITED TO ANY IMPLIED WARRANTY OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. ANY WARRANTIES, WHETHER EXPRESSED OR IMPLIED, INCLUDING BUT NOT LIMITED TO ANY IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE, ARE HEREBY LIMITED IN DURATION TO THE WARRANTY PERIOD EXPRESSED ABOVE. LIABILITY FOR ANY INCIDENTAL OR CONSEQUENTIAL DAMAGES UNDER ANY AND ALL WARRANTIES IS HEREBY EXPRESSLY EXCLUDED. SOME STATES DO NOT ALLOW THE EXCLUSION, OR LIMITATION OF, INCIDENTAL OR CONSEQUENTIAL DAMAGES, OR LIMITATIONS ON HOW LONG AN IMPLIED WARRANTY LASTS, SO THE ABOVE LIMITATIONS OR EXCLUSIONS MAY NOT APPLY TO YOU.

This warranty gives you specific legal rights, and you may also have other rights which vary from state to state.

FOB CODES

  • A = Albertville, AL
  • AR = Marked Tree, AR
  • C = Compton, CA
  • C’ = Chowchilla, CA
  • C* = Hanford, CA
  • C^ = Merced, CA
  • F = Pompano Beach, FL
  • F* = Lake Wales, FL
  • G = Griffin, GA
  • H = Keaau, HI
  • I = Bensenville, IL
  • IA = Hospers, IA
  • IA* = Sheldon, IA
  • L = Lincoln, NE
  • M = St. Bonifacius, MN
  • N = West Babylon, NY
  • N* = Owego, NY
  • O = Lancaster, OH
  • O* = Washington Court House, OH
  • OK = Shawnee, OK
  • P = Hummelstown, PA
  • R = Cranston, RI
  • TX = Fairfield, TX
  • TX^ = Fort Worth, TX
  • TX* = Houston, TX
  • U = Tooele, UT
  • W = Washougal, WA
  • WV = Philippi, WV

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Call Toll Free: 1-800-275-2436
Hours: 8am – 8pm EST
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